Privacy Policy

Data controller: Custom Workwear Farnborough. Website: https://customworkwearfarnborough.com/. Contact: hello@customworkwearfarnborough.com

We may collect and process:

• Name, email address, and delivery address when you checkout or contact us
• Order details: products, quantities, decoration choices, and prices
• Artwork you upload for printing or embroidery (stored securely for order fulfilment)
• Payment status from Stripe (we do not store full card numbers)
• Technical data such as IP address, browser type, and cookies where applicable

We use your data to:

• Process and fulfil your orders
• Send order confirmations and service emails
• Respond to enquiries and custom design requests
• Prevent fraud and keep our website secure
• Improve our service and comply with legal obligations

Our lawful bases include contract (fulfilling your order), legitimate interests (running and improving our business), and consent where required (for example, non-essential cookies or marketing if offered).

We share data only where needed to operate the service:

• Payment processing: Stripe
• Hosting, database, and file storage: Supabase
• Order production and delivery: our garment fulfilment partner
• Transactional email: Resend (when configured)

These providers process data on our instructions and under appropriate agreements. We do not sell your personal data.

We keep order and artwork data for as long as needed to fulfil orders, handle queries or claims, and meet legal, tax, or accounting requirements. Temporary design uploads may be deleted automatically after a short period if you do not complete checkout.

Under UK GDPR you may have the right to:

• Access the personal data we hold about you
• Request correction or erasure in certain circumstances
• Object to or restrict processing in certain circumstances
• Data portability where applicable
• Withdraw consent where processing is based on consent

To exercise your rights, email hello@customworkwearfarnborough.com. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We may use essential cookies required for the site to function. If we use analytics (for example Google Analytics), we will do so in line with applicable consent requirements. You can control cookies through your browser settings.

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and secure storage for uploads and order information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

We may update this privacy policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.